Warranty and Returns

All products have been checked and packaged in good condition before dispatch.

If the item is defective, please inform us within 25 days of receipt, to be replaced by a new or full refund.

 

The returned item must be in the same condition it was shipped

If the client who made ​​a mistake when ordering, send an email to review the case.

 

Ofertasencasa.com not responsible for damage that could be caused by misuse and / or failure to follow instructions for use.

 

The shipping costs for returns, borne by the customer.

 

The costs of the products changed forwarded borne by the Ofertasencasa.

 

* Steps to make a return

1 .- Write an e-mail to: postventa@ofertasencasa.com, indicating that you want to make a return, stating the reason. You need a photo of the defect and send attach with email.

2 .- We will send an e-mail with instructions to follow to complete the return.

 

* CONTACT

email:  postventa@ofertasencasa.com

If there is any problem please contact us, we will give the best service!